Gartner Magic Quadrant Ccaas 2024 Comparison. A magic quadrant is a tool that provides a graphical competitive positioning of technology providers to help you make smart investment decisions. To help leaders cut through the noise, gartner has assessed nine of the most prominent vendors, pinpointing three market leaders in its 2022 magic quadrant for ccaas.

The 2023 gartner ® magic quadrant™ for ccaas evaluates nine vendors on their completeness of vision and ability to execute. Thanks to a uniform set of evaluation criteria, a magic quadrant provides a view of the four types of technology providers in any given field: